Skip to main content

Report wrong place info or route problems

Report incorrect place details, map information, or route problems so we can fix them.

26 comments

Log in to comment and vote

Comments26

  • Helen

    •

    Sep 27

    Does this include reporting a road that’s closed for a long period due to construction? There’s a road near me that’s been closed for most of this year (with no open date expected any time soon) and routes try to send me that way quite often. Then when I don’t go down it, the directions are very insistent on trying to get me to make a u-turn to go back to it.

  • Nix Ausstern

    •

    Sep 28

    On my commute to work, it constantly tries to send me down a road that's been permanently closed for years, and on the way home, it only ever offers two routes, neither of which are the most optimal.

  • Srl

    •

    Sep 25

    Drove from VA to NC, 66 east, 95 south, 64 to the Chesapeake bay tunnel at Newport News. Directions wanted me to get off the interstate at every exit, go around the block, and then get back on. Serious mess up at 26th St and 27th for tunnel - another get off and get back which I followed this one time, thinking I was in the wrong lane for the tunnel. Super frustrating.

  • Jen

    •

    Sep 28

    Would like to include lane choice for the upcoming turn. The route didn't mention it which put in wrong lane to proceed with the directions.

  • Tipsy

    •

    Sep 28

    I have a few locations where the Mapquest map has not updated to current road conditions

  • mcscho

    •

    Sep 28

    When testing out our Questie, it sent us to the wrong place at our school. It would be great to report that so.when.ithers are searching for the school, they aren't sent to the wrong part of the building on the wrong road.

  • Cloudy

    •

    Sep 30

    Please. I love Mapquest but need to trust you when going to a new place.

  • Debbie Spalding

    •

    Sep 28

    I’ve encountered several instances where the location was a little off - for example, left side of road instead of right, etc.

  • Kmac

    •

    Sep 30

    Absolutely necessary. There are major issues with routes offered, including not knowing that certain roads do exist that would make more efficient routes and being told to turn left on to major roads with no traffic light.

  • Laura Smothers-Chu

    •

    Sep 28

    It keeps sending me to the back of my house. Completely different road. Please add to “Other” list this option: “Wrong destination”